Limit Login Attempts Reloaded Software Docs
  • 👋Welcome to Limit Login Attempts Reloaded
  • Introduction
    • 💡Overview
    • 🔐Importance of Preventing Brute Force Attacks
  • Installation & Setup
    • 💻System Requirements
    • ⬇️Installing The Plugin
    • ⚡Activating The Plugin
    • ⚙️Configuration Options
  • Plugin Settings
    • 🛠️General Settings
      • 📝Enabling/Disabling Plugin
      • 📝Setting Max Login Attempts
      • 📝Setting The Active App
      • 📝Setting Lockout Email Notifications
      • 📝Setting Display Options Within WP Dashboard
        • Displaying Left Menu Item
        • Hide Dashboard Widget
        • Showing Warning Badge
        • Displaying Top Menu Item
      • 📝GDPR Compliance
        • IP Data Handling
        • Displaying Privacy Terms
    • 🛠️Advanced Settings
      • 📝Safelist & Denylist
        • Block By Country
      • 📝Trusted IP Origins
      • 📝IP Logs
        • Active Lockouts Log
  • Managing Denied/Allowed Users
    • 🔑Accessing List of Denied/Allowed Usernames & IPs
    • 🔍Viewing Details of Denied Attempts
    • 🔑Allowing Usernames & IPs
  • Notifications & Reporting
    • 📨Receiving Email Notifications
    • 📊Analyzing Login Attempts & Statistics
      • 📝Dashboard Statistics
      • 📝Reviewing IP Logs
    • ⬇️Exporting IP Data
  • Troubleshooting & Support
    • 🗃️Common Issues & Resolutions
      • 📝Unlocking An Admin That Gets Locked Out
      • 📝Seeing Login Attempts After an IP Address Has Been Denied by IP Access Rules
    • 📊Frequently Asked Questions (FAQ)
      • 📝How do I know if I'm under attack?
      • 📝How can I tell that the premium plugin is working?
      • 📝Could these failed login attempts be fake?
      • 📝What happens if my site exceeds the request limits in the plan?
      • 📝What do I do if all users get blocked?
      • 📝What URLs are being attacked and protected?
      • 📝How is LLAR better than other brute-force protection plugins?
      • 📝What do I do when an admin gets blocked?
    • 🐛Debug Info
      • 📝Software Version
    • 🙍‍♀️Contacting Support For Assistance
  • Best Practices for Enhanced Security
    • 🔒Using Strong Passwords
    • ✅Implementing Additional Security Measures
    • ⬇️Regularly Updating WordPress and Plugins
  • Conclusion
    • 📄Recap of The Benefits of "Limit Login Attempts Reloaded"
    • ⭐Encouragement To Provide Feedback and Reviews
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  1. Troubleshooting & Support

Contacting Support For Assistance

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Last updated 1 year ago

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To contact our support, we offer different options based on your usage of the software. If you are a free user, you can utilize the for assistance. Many common questions have already been addressed by other users, and our community is active in providing support. While we strive to answer questions within 7 days, we may not answer it at all if your query has already been answered.

For our Premium users, we provide dedicated technical support via email. Our support team is available from 9am to 5pm EST (US) daily to address your inquiries and provide personalized assistance. Typically we reply in an hour, but there are times it might take longer. To reach our Premium support, you can send an email to support@limitloginattempts.com. Our team will promptly attend to your concerns and ensure that you receive the support you need.

We value your satisfaction and are committed to providing quality support to all our users. Whether you are a free user relying on the community forum or a Premium user with access to email support, we are here to assist you and help you make the most of our software.

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